New Patient Information
We welcome you to Conway Hematology Oncology. We serve Conway and the surrounding communities of Faulkner County, Arkansas, as an outpatient treatment clinic for patients diagnosed with cancer and blood disorders. Founded in 1998, our practice has grown into the area’s longest-running full-time cancer clinic and is staffed by a dedicated team of more than 30 professionals. Our Board-certified providers specialize in hematology and medical oncology and are committed to delivering evidence-based, individualized treatment rooted in the most current research.
Treatment for cancer can be complex and emotionally overwhelming. That’s why we take extra time to explain each diagnosis, available treatment options, and potential outcomes and side effects. We welcome your questions and are committed to providing thorough, compassionate answers. During chemotherapy education, patients receive a video overview and dedicated Q&A sessions with both physicians and nurses. Educational materials and referrals to academic centers or disease-specific specialists are also available when needed to ensure the best possible care close to home.
Our clinic is equipped with a full range of diagnostic and treatment services, including an onsite laboratory, CT scanning, and infusion therapy. Our clinical offerings include chemotherapy, IV fluids, antibiotics, electrolyte replacement, bone marrow exams, and supportive care infusions. We also assist specialists in administering infusions for conditions such as multiple sclerosis, Crohn’s disease, and rheumatoid arthritis.
Our providers and staff offer a full range of exceptional medical oncology and hematology services and deliver care that is of the highest quality and customized for the needs of each patient.
New Patient Appointments
Our services are available to all who seek them. You never need a referral to see one of our oncologists. We welcome the opportunity to provide second opinions because an initial diagnosis can be stressful and we strive to keep waiting times for appointments to a minimum. Be assured that our providers will do their very best to help you. For new patient appointments, please call (501) 327-2995 Ext. 200 and we’ll schedule an appointment within days.
Release of Patient-Identifiable Health Information
What to Expect During Your First Visit
During your initial visit, your physician will discuss your treatment options in detail, including side effects and expected outcomes. You’ll have time to ask questions and fully understand your care plan. Our staff will also assist with scheduling follow-up appointments for labs, imaging, or treatments before you leave the clinic.
To help us serve you best, please bring:
- A list of all current medications, including over-the-counter remedies and supplements
- Your insurance card(s)
- Information about prior illnesses, surgeries, and allergies
- A trusted companion, if possible, to provide support and help take notes
We understand that emergencies and unexpected needs arise, and we will do our best to accommodate your schedule. If you need to cancel an appointment, please provide as much notice as possible so we can offer the time to another patient.
Emergencies and Phone Calls
Our nurses return non-urgent calls as time permits during business hours. For urgent matters, please notify the phone operator so a nurse can assist you promptly. Calls related to prescription refills or test results may be returned later in the day, or the following day, depending on patient needs.
Please don’t hesitate to contact us with any concern that is important to you—your comfort and well-being are a priority. If something isn’t working, we want to help make it better.